Despite the aggression and full-scale war being waged against our country, we remain fully operational and continue to fulfill orders for our clients worldwide.

Top order destinations

• USA (10–14 days in 98% of cases);
• Germany (10–14 days in 96% of cases);
• France (10–14 days in 99% of cases);
• UK (10–14 days in 98% of cases);
• Austria (10–14 days in 99% of cases);
• Switzerland (10–14 days in 97% of cases);
• Romania (10–14 days in 99% of cases);
• Belgium (10–14 days in 97% of cases);
• Australia (10–14 days in 60% of cases).

Order processing and fulfillment

4–7 days (some shop orders may take longer to process due to the manufacturing required for certain items included in the ordered product specifications).

Shipping & dispatch

Once or twice a week, except Sundays and Mondays.

Shipping carrier

Ukrposhta for local and international orders. Nova Poshta is also available as an option for local orders within Ukraine. Delivery is available to all destinations (except for temporarily occupied territories of Ukraine and countries that are subject to international sanctions or hostile toward Ukraine and its citizens).

Order tracking

All orders are shipped with tracking.

Shipment delivery system

International orders are shipped within the PRIME international delivery system. The PRIME international delivery system (an initiative of the TSC — Telematics and Standards Cooperative within the Universal Postal Union) currently unites more than 40 leading postal operators worldwide.

Parcel delivery terms

DAP (Delivered at Place) for orders via the website, and DDP (Delivered Duty Paid) for orders via our Etsy shop (where supported by Etsy in each specific case).

Testing and tuning

All products undergo thorough testing and configuration (where applicable) before shipping.

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